Legal

Privacy Policy

Last updated: February 20, 2026

At Meadowbrook Dental Care, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (meadowbrookdental.com) or use our dental services. By using our website or services, you agree to the practices described below.

1. Information We Collect

Personal Information

When you book an appointment, fill out a contact form, or communicate with our office, we may collect:

  • Full name, email address, and phone number
  • Mailing address and date of birth
  • Insurance provider and policy details
  • Payment and billing information

Health Information

To provide dental care, we collect health-related data including:

  • Medical and dental history
  • Symptoms, diagnoses, and treatment records
  • X-rays, scans, and clinical images
  • Prescription and medication information

Usage & Device Data

When you browse our website, we may automatically collect:

  • Browser type, operating system, and device information
  • IP address and approximate geographic location
  • Pages visited, time spent, and referral sources
  • Cookies and similar tracking technologies (see Section 6)

Communication Data

We retain records of emails, chat messages, contact form submissions, and phone call logs exchanged between you and our office.

2. How We Use Your Information

We use the information we collect to:

  • Provide dental care — schedule appointments, manage treatment plans, process payments, and communicate about your care
  • Improve our services — analyze website usage patterns to enhance functionality and user experience
  • Communicate with you — send appointment reminders, treatment follow-ups, and respond to inquiries
  • Comply with legal obligations — maintain records as required by healthcare regulations, tax law, and applicable statutes
  • Marketing (with consent) — send newsletters, promotions, or educational content when you have opted in

3. How We Share Your Information

We do not sell your personal information. We may share data only in the following circumstances:

  • Service providers — trusted partners who assist with payment processing, appointment scheduling, IT infrastructure, and analytics, bound by confidentiality agreements
  • Legal requirements — when required by law, regulation, court order, or governmental request
  • Insurance companies — to process claims and verify coverage on your behalf
  • With your consent — in any other situation, we will obtain your explicit permission before sharing

4. Data Retention

We retain your personal and health information for as long as necessary to fulfill the purposes outlined in this policy, provide ongoing care, and comply with applicable legal and regulatory retention requirements. When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for all data in transit
  • Encrypted storage for sensitive health and payment data
  • Access controls limiting data to authorized personnel only
  • Regular security audits and vulnerability assessments

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Improve website performance and user experience
  • Support third-party analytics tools (e.g., Google Analytics)

You can control or disable cookies through your browser settings. Please note that disabling cookies may limit certain website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access — request a copy of the personal data we hold about you
  • Correction — request that we update or correct inaccurate information
  • Deletion — request that we delete your personal data, subject to legal retention obligations
  • Opt-out — unsubscribe from marketing communications at any time
  • Portability — request your data in a commonly used, machine-readable format

To exercise any of these rights, please contact us using the information in Section 9.

8. Third-Party Links

Our website may contain links to third-party websites or services (e.g., CareCredit, Cherry, Modento). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.